7 Techniques For Prioritizing Customer Requirements

Автор: Jeff Sauro
Язык: Английский

У вашего проекта слишком разросся функционал? Попробуйте заново определить, какие из пользовательских запросов — самые важные. Джефф Сауро предлагает семь способов расставить приоритеты.


«After you've determined your customers' top tasks (technique #1), you have a shortened, prioritized list of the activities your customers most want to accomplish on your website or with your product. Next, you need to find out two things: (a) how important your customers find each feature and (b) how satisfied they are with it after completing those tasks. Gaps between features that are high in importance but low in satisfaction are clear opportunities for improvement».