11 Ways to Get Better User Feedback

Автор: Jeff Gothelf
Для новичков
Язык: Английский

Неуниверсальные советы по сбору обратной связи.


«Look at the numbers — do you have an analytics tool on your site? No? Google Analytics is free and does some pretty amazing things for a free product. Need more power, dig into something like Omniture or Webtrends to get the deeper insight you need».

Отзывы о материале

The content of the article suggests that the bond between the company and the customers should be kept in a "closed loop". Well, it's important to have that so you can improve, right? By the way, these are good tips, Jeff!